Privacy Policy

Information for the User

SOLUTIO OUTSOURCING, SL, hereinafter the DATA CONTROLLER, is responsible for the processing of the personal data of the User and informs them that the data will be processed in accordance with the provisions of General Data Protection Regulation (EU) 2016/679 (GDPR) of 27 April concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, for which the following processing information is provided:

Processing purpose: maintaining a commercial relationship with the User. Processing will occur when carrying out the following operations:

  • Sending of advertising communications by email, fax, SMS, MMS, social communities or any other present or future, electronic or physical media. These communications will be made by the DATA CONTROLLER and related to its products and services, or those of its partners or suppliers with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data.
  • Conducting statistical studies.
  • Processing orders, enquiries or any kind of request made by the user through any of the contact forms made available.
  • Sending the website’s newsletter.

Data storage criteria: data will be kept for as long as there is a mutual interest in maintaining the processing purpose, and when it is no longer required for this purpose, it will be removed with adequate security measures to ensure the pseudonymisation of the data or its full destruction.

Communication of the data:  Data will not be communicated to third parties, except by legal obligation.

Rights to assist the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability, erasure and restriction or objection to data processing.
  • Right to make a complaint to the supervisory authority ( if the user considers that the processing does not comply with current regulations.

Contact information to exercise these rights:

Postal address: SOLUTIO OUTSOURCING, SL. S/ Juan Esplandiú 13, planta 11, 28007 – Madrid. Email:

Compulsory or optional nature of the Information provided by the User

By marking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the contact form or presented in downloadable forms, Users expressly, freely and explicitly accept that their data is necessary for the provider to handle their enquiry, with the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the DATA CONTROLLER is true and undertakes to communicate any change to it.

The DATA CONTROLLER informs and expressly guarantees Users that their personal data will not be transferred to third parties under any circumstances without their prior express, informed and explicit consent. All data requested through the website is compulsory as it is necessary for the provision of an optimum service to the User. In the event that all required data is not provided, it cannot be guaranteed that the information and services provided will be completely suited to their needs.

Security Measures

In accordance with the provisions of current personal data protection regulations, the DATA CONTROLLER complies with all of the provisions of the GDPR for the processing of personal data under its responsibility and manifestly with the principles described in Article 5 of the GDPR, whereby the data is processed in a lawful, fair and transparent manner in relation to the interested party and is adequate, pertinent and limited to what is necessary in relation to the purposes for which it is processed. 

The DATA CONTROLLER ensures that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of users and has communicated the appropriate information to enable users to exercise them.